Arts and Communications
Business Operations Careers at the FBI
Arts and Communications Careers
Arts and communications professionals lend their creative skills to tell impactful stories about our people, our cases, and the communities we serve.

Overview
Our arts and communications professionals produce impactful photography, video, written content, press releases, social media, and public relations for both internal and external FBI communications.
Examples of Arts and Communications Roles
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Photographers and multimedia specialists produce original graphics, capture photos, and produce videos.
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Writers and editors write original stories, content, scripts, and speeches.
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Community outreach specialists in the field support stakeholder engagement at both the local and national levels.
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Public affairs specialists handle media inquiries, pitch proactive stories, develop social media coverage, and act as a liaison between the FBI and national and local media outlets.
An Inside Look
Lisa Bailey, a visual information specialist at the FBI Laboratory in Quantico, Virginia, creates facial approximations of unidentified individuals using models of their skulls and anthropologist reports.
Lisa Bailey, forensic artist, FBI Laboratory: We need the right person to see this image pretty much at the right time.
All we need is that one person to see it.
My name is Lisa Bailey. I’m a visual information specialist at the FBI Laboratory. And I work on facial approximations of unidentified remains.
Slide: Creating facial approximations is a service of the FBI Laboratory to help law enforcement agencies identify human remains.
Lisa: When the evidence comes in it first goes to the anthropologist because as an artist I can’t do anything until I have the age, sex, stature, and ancestry of the person that I’m going to be depicting.
I read the anthropologist’s report and I sit and I just examine the skull. I’m just looking at it for any other clues, like one cheek might be a little more recessed than the other. I’m just looking and basically seeing what the anthropologist is seeing before I start sculpting.
Slide: Forensic artists sculpt on replica skulls created from the originals using a three-dimensional scanner and printer.
Lisa: You need to be an artist to be a forensic artist. You have to have technical skills. You have to be able to draw and to sculpt. But you have to know when to pull back and not put too much in that is unknown. For with skulls, there are things we know, things we don’t know. So you can’t go too far and put in things that are absolutely not known because that will detract form the case.
Slide: Nationwide, about 4,400 unidentified remains are found each year. Over 1,000 of those are still unidentified a year later.
Lisa: There are some that will just never be identified. That’s one of the things that I’ve had to reconcile with myself in doing this job is that I can do the best I can, there’s only so much I can do. It’s just they’re not all going to be identified. But some of them can.
And if somebody’s looking, you know, all they need to do is make that call.
Just seeing that one image could be, could be the one thing that makes somebody take a second look. And that’s all we need is for somebody… is to see it and to make the phone call.
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Qualifications and Eligibility
Minimum Qualifications
For most arts and communications positions, you must have a bachelor’s degree or higher from a U.S. accredited college or university in a related field of study.
Note: Qualifications and requirements may vary. For a complete list, please reference a specific job listing.
Eligibility
In addition to job-specific qualifications, you must meet all of the eligibility requirements to work at the FBI.
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Hiring Process
The hiring process consists of multiple phases. The first step is to visit our application portal and create a profile.
For more information and to see the process in detail, visit the hiring process section on our Eligibility and Hiring page.

Related Opportunities
Business and Human Resources
Professionals skilled in communication and administration may also be interested in a career in business and human resources with the FBI.
Forensics
Professionals with an arts background may also be interested in a forensics career with the FBI.