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Business and Human Resources 

Business Operations Careers at the FBI

Business and Human Resources Careers

Business and human resources professionals provide guidance and support for the FBI's strategy, personnel, and resources.
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Our business and human resources professionals provide the FBI with strategic hands-on support for personnel management, program coordination, and employee resources. These professionals use their specialized skills to tackle mission needs from hiring and recruiting to providing care and services to FBI employees.

Examples of Business and Human Resources Roles

  • Program analysts (PA) and management and program analysts (MAPAs) apply project management and business strategy techniques to develop and streamline processes for operational programs and support functions across the FBI.

  • Operational support technicians perform key business and administrative functions, such as analyzing and visualizing data, within an operational squad in one of our 56 field offices.

  • Human resources specialists assess the FBI's personnel requirements and support areas such as recruiting, hiring, training, and applicant coordination.

  • Employee assistance counselors (PDF) provide our employees with mental and occupational health assistance, including paths for rehabilitation.

Ranked #2 Most attractive employer in the U.S. for Humanities Students

Ranked #14 Most attractive employer in the U.S. for Business Students


An Inside Look

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Qualifications and Eligibility

Minimum Qualifications

For most business and human resources positions, you must have one of the following:

  • A bachelor’s degree or higher in business or a related discipline from a U.S. accredited college or university

  • Specialized experience in management, human resources, project management, or a related discipline

For most counseling positions, you must have one of the following:

  • A current state clinical mental health practice license in psychology, social work, psychiatry, or professional counseling

  • A clinical independent practice license from a closely aligned mental health field with demonstrated substance abuse experience

Note: Qualifications and requirements may vary. For a complete list, please reference a specific job listing.


In addition to job-specific qualifications, you must meet all of the eligibility requirements to work at the FBI.


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Hiring Process

The hiring process consists of multiple phases. The first step is to visit our application portal and create a profile.

Create a Profile

For more information and to see the process in detail, visit the hiring process section on our Eligibility and Hiring page.

Hiring Process

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