Business Operations Careers at the FBI

Business and Human Resources Careers

Business and human resources professionals provide guidance and support for the FBI's strategy, personnel, and resources.

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overview

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Overview

Our business and human resources professionals provide the FBI with strategic hands-on support for personnel management, program coordination, and employee resources. These professionals use their specialized skills to tackle mission needs from hiring and recruiting to providing care and services to FBI employees.

Examples of Business and Human Resources Roles

Program analysts (PA) and management and program analysts (MAPAs) apply project management and business strategy techniques to develop and streamline processes for operational programs and support functions across the FBI.
Operational support technicians perform key business and administrative functions, such as analyzing and visualizing data, within an operational squad in one of our 56 field offices.
Human resources specialists assess the FBI's personnel requirements and support areas such as recruiting, hiring, training, and applicant coordination.
Employee assistance counselors (PDF) provide our employees with mental and occupational health assistance, including paths for rehabilitation.

Ranked #2 Most attractive employer in the U.S. for Humanities Students
- UNIVERSUM, 2022

Ranked #14 Most attractive employer in the U.S. for Business Students
- UNIVERSUM, 2022

An Inside Look

Management and Program Analyst Mia speaks about her experience working for the FBI.

Mia Parker: My name is Mia Parker, and I’m a Management and Program Analyst in the Cyber Division.

I actually joined the FBI during an internship the summer between my junior and senior years, and it changed my life. I never thought before doing my internship that I’d want to work for the FBI, but I fell in love with the people that summer. I love everything about being a MAPA. I’m a very creative, driven person, and I really like that our position offers us the flexibility to find programmatic or procedural deficiencies and implement solutions.

When I go out and talk to people, I like to describe our position as water—whatever mold you pour us into, we adapt quickly and we fill the gap. We have a huge mission and people count on us, so we need people who know where we came from but can see where we want to take the FBI because the landscape out there is changing. Criminals aren’t the same as they were in 1908 when we were created, so we need people to see the future and move us towards that or even past that.

Every day is different as a MAPA, and I couldn’t imagine myself in any other job series.

Featured Openings

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Qualifications and Eligibility

Minimum Qualifications

For most business and human resources positions, you must have one of the following:

A bachelor’s degree or higher in business or a related discipline from a U.S. accredited college or university
Specialized experience in management, human resources, project management, or a related discipline

For most counseling positions, you must have one of the following:

A current state clinical mental health practice license in psychology, social work, psychiatry, or professional counseling
A clinical independent practice license from a closely aligned mental health field with demonstrated substance abuse experience

Note: Qualifications and requirements may vary. For a complete list, please reference a specific job listing.

Eligibility

In addition to job-specific qualifications, you must meet all of the eligibility requirements to work at the FBI.

Eligibility

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hiring-process

Hiring Process

The hiring process consists of multiple phases. The first step is to visit our application portal and create a profile.

Create a Profile

For more information and to see the process in detail, visit the hiring process section on our Eligibility and Hiring page.

Hiring Process

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Related Opportunities

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